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How do I return an item?

Refund/Return Policy:

We accept returns for exchange, refund or in store credit 30 calendar days after delivery of the product. Original sales receipt must accompany all returns. Items must be in "new, unaltered and unused condition".

There is NO restocking fee for exchange or in store credit items only. Items must be in "new, unaltered and unused condition".

For a cash or credit card refund, There is a 25% restocking fee for returned items that are not being exchanged or store credit given and are not damaged. Items must be in "new, unaltered and unused condition".

At our sole discretion after 30 calendar days, we may offer an exchange or store credit only. Items must be in "new, unaltered and unused condition".

Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way in the original packaging.
  • within 30 calendar days of the delivery date There is a 25% restocking fee for returned items that are not being exchanged and are not damaged. (after 30 days, no returns are allowed)
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.

Damaged or is incorrectly shipped:

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately Items that are defective and shipped from us or items that you did not order but received from us will qualify for exchange, full store credit or refund.

Refunds are contingent upon inspection of item(s) once we receive it. There is a 25% restocking fee for returned items that are not being exchanged and are not damaged. Items must be in "new, unaltered and unused condition".

Again, you MUST contact us within 30 days if you intend to return ANY item back to our store.

Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.